Overview
Directed enterprise technology operations across infrastructure, cloud services, cybersecurity, applications, end-user systems, and business continuity.
Operational Results
- Maintained 99.9% uptime within a multi-site healthcare environment.
- Led a 10-person technology team supporting organizational technology initiatives.
- Delivered 95% of projects on time and within budget.
- Improved operational reliability through infrastructure governance, documentation, vendor coordination, and standardized processes.
Approach
Combined hands-on technical administration with IT leadership, project management, stakeholder coordination, and operational governance.