11+ years across IT operations, systems administration, infrastructure, Microsoft cloud, cybersecurity, healthcare systems, service delivery, and modernization — combining hands-on administration with the leadership experience to guide reliable execution.
I combine hands-on systems administration and infrastructure operations with service ownership, security, documentation, vendor coordination, and practical technical leadership — from troubleshooting and implementation through operational improvement.
Technology roadmaps, operating models, policy, risk, standards, prioritization, and alignment between business needs and technology investment.
Service delivery, infrastructure reliability, cybersecurity, business continuity, disaster recovery, lifecycle planning, and measurable operational improvement.
Team leadership, vendor/MSP governance, contract and budget stewardship, stakeholder communication, and accountable execution.
Microsoft 365, Entra ID, Intune, Windows Server, networking, firewalls, virtualization, Docker, PowerShell, SharePoint, cloud administration, security hardening, and troubleshooting.
Windows and cloud administration, identity and access, endpoint support, infrastructure operations, service delivery, troubleshooting, resilience, and measurable operational improvement.
Microsoft 365, SharePoint Online, Teams, identity, governance, automation, and reusable digital-workplace standards that support secure and practical collaboration.
Hands-on networking, firewalling, switching, storage, virtualization, identity, endpoint administration, troubleshooting, security hardening, and operational resilience.
These case studies connect business and operational challenges to leadership decisions, governance, technical implementation, validation, and measurable outcomes.
Hands-on enterprise modernization spanning segmented networking, least-privilege security, resilient storage and recovery, containerized application hosting, virtualization foundations, and validated IoT/LoRaWAN service continuity.
Designed and deployed a SharePoint Online digital workplace demonstrating enterprise information architecture, modern pages, PnP PowerShell automation, Teams governance, reusable page standards, and corporate digital-workplace workflows.
Healthcare systems modernization led through vendor coordination, infrastructure readiness, risk management, hands-on technical validation, and business continuity for a 500+ user environment.
Enterprise IT operations modernization combining strategy, governance, service improvement, vendor accountability, resilience planning, and hands-on infrastructure engineering.